Refund and Return Policy

Help Us Understand Your Issues

Last updated: November 12, 2023

Thank you for shopping at DydSpace – Interior Design Studio.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on cancellation, refunds, and returns.

The following terms are applicable for any products and services that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Return and Refund Policy:

  • You¬†means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DydSpace – Interior Design Studio, GE-156, Rajdanga Main Road, Kolkata – 700107.
  • Service refers to interior design services.
  • Goods refer to the items offered for sale on the Website. For e-commerce cancellation and refund policy, check here.
  • Website refers to DydSpace – Interior Design Studio, accessible from https://dydspace.com/
  • Orders mean a request by You to purchase Services from Us.
  • Contract means a proposed scope of work to which both parties the Client and We have signed.
  • Signed means a document signed by both parties the Client and Us.

Your Order Cancellation Rights

In the case of Services, you are entitled to cancel Your Order within 3 days from the date of placing Your Order without giving any reason for doing so. As this is a service and we start the process immediately after receiving your order we will deduct an amount equivalent to what compensates for our works already carried out in terms of your project or 10% as processing fees.

You are entitled to no refunds after a project is started unless otherwise mentioned in a Signed Service Contract. At any point of time, if the Client refuses to pay for the next eligible milestone for any possible reasons, the Contract will be held from execution immediately. In such situations, the Client will have 3 (three) working days (unless any specific number of days is agreed upon otherwise) to resume the project by paying the due amount.

In case of a dispute or under any conditions where the Client refuses to pay for the next milestone, the Contract will be void and all the warranty documents issued in the name of the Client (by the respective manufacturers of the fittings installed or materials used in the project as applicable) will be forfeited by us. We will also forfeit any Free or Paid service for the project executed by us (part of full) and completed by anyone else in the case of a dispute. We reserve the right to refuse a cancellation request that does not meet the above conditions at our sole discretion.

Contact us

If you have any questions about our refund policy, please get in touch with us:

  • By email: hello@dydspace.com
Protected by Copyscape